Case Study: KFC Uses Zenput to Create a Consistent Customer Experience
Of the Top 25 restaurant chains in America, KFC stands out as the brand with the longest history. It’s also a brand that now faces aggressive competition in the chicken...
Restaurants
Restaurant Franchise Brands are Going Mobile. Why?
According to a survey conducted by TD Bank, more than half of restaurant franchise owners and franchisors (59%) plan to integrate mobile apps and/or mobile ordering, or develop a...
How to Verify Promotional Rollouts
When retailers or restaurant operators need to verify promotional rollouts like Limited-time Offers, time is of the essence. Limited-time offers are exactly what their name implies—you simply don’t have...
The Importance of Follow-Up Tasks for Efficient Operations
Task management is an essential part of operating a business: prioritizing tasks, assigning them to employees, and following up to ensure completion are all critical for any senior manager...
Top 3 Food Safety Challenges and How to Address Them
Scheduling training time, verifying the effectiveness of training, and organizing refresher training are the three biggest food safety training challenges worldwide, according to the fifth annual Global Food Safety Training...
Why Your Store Needs Better Control of Cleanliness
How much does cleanliness matter to building a retail foodservice brand? The results of the 2017 Consumer Cleaning Insights Survey by P&G Professional send a clear message—2018 is the...
How Are You Going To Verify Your Next LTO?
Turkey Gobbler. McRib. Sodapalooza. Just the names of these limited-time offers (LTOs) from convenience stores and QSRs can evoke cravings so powerful that they drive fans to your stores....
Empowering Employees with Mobile Technology
This is Part 3 of a 3-Part series about what convenience store, restaurant, and retail operators should start thinking about when planning for the New Year. Read Part 1,...
Say Goodbye to Paper Forms
This is Part 2 of a 3-Part series about what convenience store, restaurant, and retail operators should start thinking about when planning for the New Year. Read Part 1, Incorporating...
Incorporating Mobile Devices Into Your Operations
This is Part 1 of a 3-Part series about what convenience store, restaurant, and retail operators should start thinking about when planning for the New Year. Stay tuned for...