The relationship between a franchisor and a franchisee is much like any other human relationship. You want to strive for a healthy, co-dependency built on open communication and mutual...
Hurricane season is once again upon us. Very little is safe from the wrath of battering winds and rain. Businesses need to prepare for, and attempt to minimize, safety...
Restaurant customer loyalty, also known as brand loyalty, can be difficult to quantify and correlate. That may be because loyalty is based on human emotion. What makes brands so...
Of the Top 25 restaurant chains in America, KFC stands out as the brand with the longest history. It’s also a brand that now faces aggressive competition in the chicken...
According to a survey conducted by TD Bank, more than half of restaurant franchise owners and franchisors (59%) plan to integrate mobile apps and/or mobile ordering, or develop a...
When retailers or restaurant operators need to verify promotional rollouts like Limited-time Offers, time is of the essence. Limited-time offers are exactly what their name implies—you simply don’t have...
Task management is an essential part of operating a business: prioritizing tasks, assigning them to employees, and following up to ensure completion are all critical for any senior manager...
Scheduling training time, verifying the effectiveness of training, and organizing refresher training are the three biggest food safety training challenges worldwide, according to the fifth annual Global Food Safety Training...
How much does cleanliness matter to building a retail foodservice brand? The results of the 2017 Consumer Cleaning Insights Survey by P&G Professional send a clear message—2018 is the...
Turkey Gobbler. McRib. Sodapalooza. Just the names of these limited-time offers (LTOs) from convenience stores and QSRs can evoke cravings so powerful that they drive fans to your stores....